In today's rapidly changing world, customer service plays a crucial role in providing customers with digital services. To meet the evolving needs of customers, businesses are searching for innovative ways to improve their customer service processes. One such advancement is the introduction and implementation of Customer Service Points (CSP) through online registration.
Customer Service Points (CSP) are local service points established to provide customer and banking services. These points assist in providing convenient services to customers in rural areas and remote locations.
Online registration is a significant update for these CSP points. Previously, the registration process for these points involved various documents and forms, which were time-consuming and challenging. With online registration, business owners or candidates can easily register with service providers associated with government schemes, banks, and insurance companies.
Open a Customer Service Point and EarnRs 50,000 per month
In today's time, there are several options available to start a business. A customer service point is a commercial concept where you can provide various services to customers in your local area. If you want to earn INR 50,000 per month by opening a customer service point, there are some important things to consider.
Choose the right location:
Selecting the appropriate location for a customer service point is crucial. Choose a location where people have needs and there is a higher demand for customer services. To gain proper visibility, you need to understand the requirements of the local market and consider the competition from other points.
Provide diverse services:
It is necessary to offer all major and essential services in a customer service point. This can include banking services, mobile recharge, bill payments, train and bus ticket bookings, financial services, postal services, and insurance, among others.
Effective promotion and marketing:
Marketing and promotion play a significant role in running a successful customer service point. You need to spread awareness about your point in the local community.
Opening a customer service point and earning INR 50,000 per month can be a suitable and profitable venture for entrepreneurs. However, there can be challenges and competition for success. Patience, the ability to face challenges, providing good service, utilizing effective advertising, and conducting proper market research can lead you to success. With dedication and hard work, you can earn a good income through a customer service point and boost your business.
Services available in Customer Service Point:
When you apply for a customer service point and obtain your GSK ID, you will have permission to provide over 100 services. The list of services includes:
Banking services:
- AEPS
- Money transfer
- Cash deposit
- CSP apply (5+ banks)
- Mini ATM
- Aadhar Pay
- Bank account opening (10+ banks)
- Credit card apply
- Business loan apply (10+ loan providers)
- Personal loan apply (15+ loan providers)
Recharge and bill payment services:
- Mobile recharge
- DTH recharge
- Electricity bill
- Water bill
- Gas bill
- Loan repayment
- LIC bill payment
- FASTag recharge
Government services:
- PAN NSDL/UTI
- Voter ID
- Passport
- MSME Aadhar Udyog
- Driving license
- Aadhar update
- Ration card
- PM Kisan Yojna
- Labor card
- Uttar Pradesh state certificate
- Bihar state certificate
- Ayushman Bharat card
- PM SVANidhi loan
- E-Shram card
- Birth certificate
- Death certificate
- Disability certificate
- Income certificate
- Domicile certificate
- Caste certificate
Registration Tax Filing Services:
- Pvt Ltd Registration
- FSSAI Registration
- TAN Registration
- One Person Company
- Section-8 Company
- GST Return
- TDS Return
- Income Tax Return
- Add/Remove Partner
- GST Correction
Travel Services:
- Hotel Booking
- Bus Booking
- Flight Booking
- IRCTC (Add On Purchase)
How to Open a Customer Service Point | Complete Process for Opening CSP/CSC:
Opening a CSP (Customer Service Point) or CSC (Common Service Point) is an excellent way to provide non-commercial banking services. It is a business application where you can earn commissions by offering financial services to people. It provides access to financial inclusion and banking services in rural and semi-urban areas.
The process for opening a CSP/CSC may include the following:
To open a CSP/CSC, you will need documents such as proof of citizenship, PAN card, Aadhaar card, personal photo, personal bank account, etc.
Fill out the application form:
To fill out the application form, you need to visit the official website of the customer service point.
Document verification:
After submitting the application form, you may need to share your documents as per the bank's rules for document verification.
Training and examination:
You do not need to take any exams to open a customer service point. You just need to apply and pay the registration fee.
Registration Process:
- Go to the customer service point's website at https://grahaksevakendra.in
- Click on the Registration button at the top.
- A form will appear.
- Fill in all the required information in the form correctly, such as name, mobile number, Aadhaar card number, PAN card, and shop address.
- Choose the Retailer option from the given options.
- Click Submit.
- Within 24 hours of registration, you will receive a call from the customer service point, where they will explain the further process to you.
Establishment of the Point:
Once your application is accepted, you will be granted permission to establish a CSP/CSC point. You will need to follow the instructions provided during the application process. You will need to provide facilities such as a computer, internet connection, printer, etc., to serve your customers.
